/* ---------------------------------------------------------------
   ANP Business - Klantenplatform Mock-up
   Design tokens + componenten. Alles op CSS variabelen, dus
   de huisstijl kan later in 1 plek worden vervangen.
---------------------------------------------------------------- */

:root {
  --c-bg: #f5f6f8;
  --c-surface: #ffffff;
  --c-surface-2: #fafbfc;
  --c-border: #e4e7ec;
  --c-border-strong: #cdd2da;

  --c-text: #1a2233;
  --c-text-muted: #5b6471;
  --c-text-subtle: #8a909c;

  --c-primary: #14385f;
  --c-primary-hover: #0f2c4b;
  --c-primary-soft: #e6ecf4;

  --c-accent: #c8102e;
  --c-accent-hover: #a30d26;

  --c-success: #1f7a5a;
  --c-success-soft: #e3f3ec;
  --c-warning: #b6791f;
  --c-warning-soft: #fcf1d9;
  --c-info: #1f5d8c;
  --c-info-soft: #e3eef8;
  --c-neutral: #6b7280;
  --c-neutral-soft: #eef0f3;
  --c-danger: #b3261e;
  --c-danger-soft: #fbe8e6;

  --radius-sm: 6px;
  --radius: 10px;
  --radius-lg: 14px;

  --shadow-sm: 0 1px 2px rgba(20, 30, 50, 0.06);
  --shadow: 0 2px 6px rgba(20, 30, 50, 0.06), 0 1px 2px rgba(20, 30, 50, 0.04);
  --shadow-lg: 0 12px 32px rgba(20, 30, 50, 0.12);

  --font: -apple-system, BlinkMacSystemFont, "Segoe UI", "Inter", Roboto,
    "Helvetica Neue", Arial, sans-serif;

  --sidebar-w: 248px;
}

/* --- Reset --- */
*, *::before, *::after { box-sizing: border-box; }
html, body { margin: 0; padding: 0; }
body {
  font-family: var(--font);
  font-size: 14.5px;
  color: var(--c-text);
  background: var(--c-bg);
  line-height: 1.5;
  -webkit-font-smoothing: antialiased;
}
button { font-family: inherit; cursor: pointer; }
a { color: var(--c-primary); text-decoration: none; }
a:hover { text-decoration: underline; }
h1, h2, h3, h4 { color: var(--c-text); margin: 0 0 8px 0; line-height: 1.25; }
h1 { font-size: 26px; font-weight: 600; letter-spacing: -0.01em; }
h2 { font-size: 20px; font-weight: 600; }
h3 { font-size: 16px; font-weight: 600; }
h4 { font-size: 14px; font-weight: 600; }
p { margin: 0 0 12px 0; color: var(--c-text-muted); }
small { color: var(--c-text-muted); }

/* --- Layout shell --- */
.shell {
  display: grid;
  grid-template-columns: var(--sidebar-w) 1fr;
  min-height: 100vh;
}

.sidebar {
  background: var(--c-primary);
  color: #eef2f8;
  padding: 24px 16px;
  position: sticky;
  top: 0;
  height: 100vh;
  display: flex;
  flex-direction: column;
  gap: 14px;
}
.sidebar .brand {
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 4px 8px 16px 8px;
  border-bottom: 1px solid rgba(255,255,255,0.1);
  margin-bottom: 6px;
}
.sidebar .brand .logo {
  width: 30px; height: 30px; border-radius: 6px;
  background: var(--c-accent);
  display: grid; place-items: center;
  color: #fff; font-weight: 700; font-size: 13px;
}
.sidebar .brand .name { font-weight: 600; font-size: 15px; color: #fff; }
.sidebar .brand .sub { font-size: 11px; color: #b7c2d3; letter-spacing: 0.04em; text-transform: uppercase; }

.nav { display: flex; flex-direction: column; gap: 2px; flex: 1; }
.nav a {
  color: #c9d3e2;
  padding: 9px 10px;
  border-radius: 8px;
  font-size: 14px;
  display: flex;
  align-items: center;
  gap: 10px;
  text-decoration: none;
}
.nav a:hover { background: rgba(255,255,255,0.07); color: #fff; }
.nav a.active { background: rgba(255,255,255,0.13); color: #fff; }
.nav a .ico { width: 18px; text-align: center; opacity: 0.85; }
.nav a .badge-count {
  margin-left: auto;
  background: var(--c-accent);
  color: #fff;
  font-size: 11px;
  padding: 1px 7px;
  border-radius: 10px;
}

.sidebar-footer {
  font-size: 12px;
  color: #b7c2d3;
  border-top: 1px solid rgba(255,255,255,0.1);
  padding-top: 12px;
}

/* --- Main area --- */
.main { display: flex; flex-direction: column; min-width: 0; }

.topbar {
  background: var(--c-surface);
  border-bottom: 1px solid var(--c-border);
  padding: 10px 28px;
  display: flex;
  align-items: center;
  gap: 14px;
  position: sticky; top: 0; z-index: 10;
}
.topbar .crumbs { color: var(--c-text-muted); font-size: 13px; }
.topbar .crumbs strong { color: var(--c-text); font-weight: 600; }
.topbar .spacer { flex: 1; }
.topbar .switcher {
  display: flex; align-items: center; gap: 10px;
}
.topbar select {
  border: 1px solid var(--c-border-strong);
  border-radius: 8px;
  padding: 6px 8px;
  font-size: 13px;
  background: var(--c-surface);
  color: var(--c-text);
}
.topbar .userchip {
  display: flex; align-items: center; gap: 8px;
  padding: 4px 10px 4px 4px;
  border-radius: 100px;
  background: var(--c-surface-2);
  border: 1px solid var(--c-border);
  font-size: 13px;
}
.topbar .userchip .avatar {
  width: 28px; height: 28px; border-radius: 50%;
  background: var(--c-primary-soft); color: var(--c-primary);
  display: grid; place-items: center; font-size: 12px; font-weight: 600;
}

.content { padding: 28px; max-width: 1200px; }
.content.wide { max-width: none; }

/* --- Buttons --- */
.btn {
  border: 1px solid var(--c-border-strong);
  background: var(--c-surface);
  color: var(--c-text);
  padding: 8px 14px;
  border-radius: 8px;
  font-size: 13.5px;
  font-weight: 500;
  display: inline-flex; align-items: center; gap: 8px;
  transition: background 0.12s, border-color 0.12s;
}
.btn:hover { background: var(--c-surface-2); }
.btn.primary {
  background: var(--c-primary);
  border-color: var(--c-primary);
  color: #fff;
}
.btn.primary:hover { background: var(--c-primary-hover); border-color: var(--c-primary-hover); }
.btn.ghost { border-color: transparent; background: transparent; color: var(--c-primary); }
.btn.ghost:hover { background: var(--c-primary-soft); }
.btn.danger { color: var(--c-danger); border-color: var(--c-danger-soft); }
.btn.danger:hover { background: var(--c-danger-soft); }
.btn.sm { padding: 5px 10px; font-size: 12.5px; }
.btn:focus-visible { outline: 2px solid var(--c-info); outline-offset: 2px; }

.btn-row { display: flex; gap: 8px; flex-wrap: wrap; }

/* --- Cards --- */
.card {
  background: var(--c-surface);
  border: 1px solid var(--c-border);
  border-radius: var(--radius);
  padding: 18px 18px;
  box-shadow: var(--shadow-sm);
}
.card.pad-lg { padding: 24px; }
.card-head {
  display: flex; align-items: center; gap: 8px;
  margin-bottom: 12px;
}
.card-head h3 { margin: 0; }
.card-head .spacer { flex: 1; }

.grid { display: grid; gap: 16px; }
.grid.cols-2 { grid-template-columns: repeat(2, minmax(0, 1fr)); }
.grid.cols-3 { grid-template-columns: repeat(3, minmax(0, 1fr)); }
.grid.cols-4 { grid-template-columns: repeat(4, minmax(0, 1fr)); }
@media (max-width: 1000px) {
  .grid.cols-3, .grid.cols-4 { grid-template-columns: repeat(2, minmax(0, 1fr)); }
}
@media (max-width: 720px) {
  .grid.cols-2, .grid.cols-3, .grid.cols-4 { grid-template-columns: 1fr; }
}

/* --- Stat cards --- */
.stat {
  background: var(--c-surface);
  border: 1px solid var(--c-border);
  border-radius: var(--radius);
  padding: 16px;
}
.stat .label { color: var(--c-text-muted); font-size: 12.5px; text-transform: uppercase; letter-spacing: 0.04em; }
.stat .value { font-size: 26px; font-weight: 600; margin-top: 4px; color: var(--c-text); }
.stat .hint { font-size: 12.5px; color: var(--c-text-subtle); margin-top: 2px; }

/* --- Badges / status --- */
.badge {
  display: inline-flex; align-items: center; gap: 6px;
  padding: 3px 9px;
  border-radius: 100px;
  font-size: 12px;
  font-weight: 500;
  background: var(--c-neutral-soft);
  color: var(--c-text);
  border: 1px solid transparent;
  white-space: nowrap;
}
.badge .dot { width: 6px; height: 6px; border-radius: 50%; background: currentColor; }
.badge.s-actief        { background: var(--c-success-soft); color: var(--c-success); }
.badge.s-abonnement    { background: var(--c-info-soft); color: var(--c-info); }
.badge.s-beschikbaar   { background: var(--c-primary-soft); color: var(--c-primary); }
.badge.s-eenmalig      { background: var(--c-warning-soft); color: var(--c-warning); }
.badge.s-niet-actief   { background: var(--c-neutral-soft); color: var(--c-neutral); }
.badge.s-meer-info     { background: var(--c-neutral-soft); color: var(--c-text-muted); }
.badge.s-concept       { background: var(--c-neutral-soft); color: var(--c-text-muted); }
.badge.s-ingediend     { background: var(--c-info-soft); color: var(--c-info); }
.badge.s-in-behandeling{ background: var(--c-info-soft); color: var(--c-info); }
.badge.s-wacht-op-klant{ background: var(--c-warning-soft); color: var(--c-warning); }
.badge.s-gepland       { background: var(--c-primary-soft); color: var(--c-primary); }
.badge.s-afgerond      { background: var(--c-success-soft); color: var(--c-success); }
.badge.s-geannuleerd   { background: var(--c-danger-soft); color: var(--c-danger); }

/* --- Service card --- */
.service {
  background: var(--c-surface);
  border: 1px solid var(--c-border);
  border-radius: var(--radius);
  padding: 18px;
  display: flex;
  flex-direction: column;
  gap: 10px;
  transition: border-color 0.12s, box-shadow 0.12s;
}
.service:hover { border-color: var(--c-border-strong); box-shadow: var(--shadow); }
.service h3 { margin: 0; font-size: 15.5px; }
.service .desc { color: var(--c-text-muted); font-size: 13.5px; min-height: 38px; }
.service .meta { display: flex; gap: 6px; flex-wrap: wrap; }
.service .actions { display: flex; gap: 8px; margin-top: auto; }

/* --- Tables --- */
table.t {
  width: 100%;
  border-collapse: collapse;
  background: var(--c-surface);
  border: 1px solid var(--c-border);
  border-radius: var(--radius);
  overflow: hidden;
}
table.t th, table.t td {
  text-align: left;
  padding: 11px 14px;
  font-size: 13.5px;
  border-bottom: 1px solid var(--c-border);
}
table.t th {
  font-weight: 600;
  color: var(--c-text-muted);
  background: var(--c-surface-2);
  font-size: 12.5px;
  text-transform: uppercase;
  letter-spacing: 0.03em;
}
table.t tr:last-child td { border-bottom: none; }
table.t tr:hover td { background: var(--c-surface-2); }

/* --- Forms --- */
label.field { display: block; margin-bottom: 14px; }
label.field > .lbl {
  display: block; font-size: 13px; font-weight: 500;
  color: var(--c-text); margin-bottom: 6px;
}
label.field > .help { display: block; font-size: 12px; color: var(--c-text-muted); margin-top: 4px; }
input[type="text"], input[type="email"], input[type="date"], select, textarea {
  width: 100%;
  padding: 9px 11px;
  border: 1px solid var(--c-border-strong);
  border-radius: 8px;
  font-size: 14px;
  font-family: inherit;
  background: var(--c-surface);
  color: var(--c-text);
}
textarea { min-height: 90px; resize: vertical; }
input:focus, select:focus, textarea:focus {
  outline: none;
  border-color: var(--c-primary);
  box-shadow: 0 0 0 3px var(--c-primary-soft);
}
.req::after { content: " *"; color: var(--c-accent); }

/* --- Filters / chips --- */
.filterbar {
  display: flex; gap: 8px; flex-wrap: wrap;
  align-items: center;
  margin-bottom: 16px;
}
.chip {
  padding: 6px 12px;
  border-radius: 100px;
  border: 1px solid var(--c-border-strong);
  background: var(--c-surface);
  color: var(--c-text-muted);
  font-size: 13px;
  cursor: pointer;
}
.chip.active {
  background: var(--c-primary);
  border-color: var(--c-primary);
  color: #fff;
}

/* --- Section header --- */
.section-head {
  display: flex; align-items: end; gap: 12px;
  margin-bottom: 16px;
}
.section-head .spacer { flex: 1; }
.section-head .lead { color: var(--c-text-muted); font-size: 14px; max-width: 720px; }

/* --- Login screen --- */
.login-wrap {
  min-height: 100vh;
  display: grid;
  grid-template-columns: 1.1fr 1fr;
  background: var(--c-bg);
}
.login-side {
  background: var(--c-primary);
  color: #fff;
  padding: 60px 56px;
  display: flex; flex-direction: column;
  gap: 18px;
}
.login-side h1 { color: #fff; font-size: 32px; }
.login-side p { color: #c5d0e0; font-size: 15px; max-width: 440px; }
.login-side ul { color: #c5d0e0; font-size: 14px; padding-left: 18px; line-height: 1.8; }
.login-form {
  display: flex; align-items: center; justify-content: center; padding: 40px;
}
.login-form .box {
  width: 100%; max-width: 400px;
  background: var(--c-surface);
  border: 1px solid var(--c-border);
  border-radius: var(--radius-lg);
  padding: 32px;
  box-shadow: var(--shadow);
}
.account-row {
  display: flex; gap: 10px; align-items: center;
  padding: 10px 12px;
  border: 1px solid var(--c-border);
  border-radius: var(--radius);
  margin-bottom: 8px;
  cursor: pointer;
  background: var(--c-surface-2);
}
.account-row:hover { background: var(--c-primary-soft); border-color: var(--c-primary); }
.account-row .avatar {
  width: 36px; height: 36px; border-radius: 50%;
  background: var(--c-primary-soft); color: var(--c-primary);
  display: grid; place-items: center; font-weight: 600;
}
.account-row .meta { flex: 1; }
.account-row .meta .nm { font-weight: 500; }
.account-row .meta .role { font-size: 12px; color: var(--c-text-muted); }
@media (max-width: 800px) { .login-wrap { grid-template-columns: 1fr; } .login-side { padding: 32px; } }

/* --- Steps (request flow / onboarding) --- */
.steps {
  display: flex; gap: 0;
  margin-bottom: 24px;
  border-bottom: 1px solid var(--c-border);
  padding-bottom: 0;
}
.steps .step {
  padding: 10px 16px;
  font-size: 13px;
  color: var(--c-text-muted);
  border-bottom: 2px solid transparent;
  display: flex; align-items: center; gap: 8px;
}
.steps .step .num {
  display: inline-grid; place-items: center;
  width: 22px; height: 22px; border-radius: 50%;
  background: var(--c-neutral-soft); color: var(--c-text-muted);
  font-size: 12px; font-weight: 600;
}
.steps .step.active { color: var(--c-primary); border-bottom-color: var(--c-primary); }
.steps .step.active .num { background: var(--c-primary); color: #fff; }
.steps .step.done .num { background: var(--c-success); color: #fff; }
.steps .step.done { color: var(--c-success); }

/* --- Empty state --- */
.empty {
  text-align: center;
  padding: 40px 20px;
  color: var(--c-text-muted);
}
.empty .emoji { font-size: 28px; margin-bottom: 8px; }

/* --- Helpers --- */
.row { display: flex; gap: 8px; align-items: center; }
.row.between { justify-content: space-between; }
.row.wrap { flex-wrap: wrap; }
.mt-0 { margin-top: 0 !important; }
.mt-8 { margin-top: 8px; }
.mt-16 { margin-top: 16px; }
.mt-24 { margin-top: 24px; }
.mb-8 { margin-bottom: 8px; }
.mb-16 { margin-bottom: 16px; }
.mb-24 { margin-bottom: 24px; }
.muted { color: var(--c-text-muted); }
.subtle { color: var(--c-text-subtle); }
.tag-soft {
  display: inline-block;
  font-size: 11.5px;
  background: var(--c-neutral-soft);
  color: var(--c-text-muted);
  padding: 2px 8px;
  border-radius: 4px;
}

/* --- Chat / drawer --- */
.chat-toggle {
  position: fixed;
  right: 24px; bottom: 24px;
  background: var(--c-primary);
  color: #fff;
  border: none;
  border-radius: 100px;
  padding: 12px 18px;
  display: inline-flex; align-items: center; gap: 8px;
  box-shadow: var(--shadow-lg);
  z-index: 30;
  font-size: 14px;
  font-weight: 500;
}
.chat-toggle:hover { background: var(--c-primary-hover); }

.chat-drawer {
  position: fixed;
  right: 0; top: 0; bottom: 0;
  width: 380px;
  background: var(--c-surface);
  border-left: 1px solid var(--c-border);
  box-shadow: var(--shadow-lg);
  display: flex; flex-direction: column;
  z-index: 40;
  transform: translateX(100%);
  transition: transform 0.22s ease;
}
.chat-drawer.open { transform: translateX(0); }
.chat-head {
  padding: 16px 18px;
  border-bottom: 1px solid var(--c-border);
  display: flex; align-items: center; gap: 10px;
}
.chat-head h3 { margin: 0; }
.chat-head .close { margin-left: auto; }
.chat-body {
  flex: 1;
  overflow-y: auto;
  padding: 16px 18px;
  display: flex; flex-direction: column; gap: 12px;
  background: var(--c-bg);
}
.bubble {
  max-width: 85%;
  padding: 9px 12px;
  border-radius: 12px;
  font-size: 13.5px;
  line-height: 1.45;
}
.bubble.bot {
  background: var(--c-surface);
  border: 1px solid var(--c-border);
  align-self: flex-start;
  border-top-left-radius: 4px;
}
.bubble.user {
  background: var(--c-primary);
  color: #fff;
  align-self: flex-end;
  border-top-right-radius: 4px;
}
.chat-suggestions {
  display: flex; flex-direction: column; gap: 6px;
  padding: 10px 18px 0 18px;
}
.chat-suggestions .sug {
  text-align: left;
  background: var(--c-surface);
  border: 1px solid var(--c-border);
  border-radius: 8px;
  padding: 7px 10px;
  font-size: 12.5px;
  color: var(--c-text);
  cursor: pointer;
}
.chat-suggestions .sug:hover { background: var(--c-primary-soft); border-color: var(--c-primary); }
.chat-input {
  display: flex; gap: 6px;
  padding: 12px 14px;
  border-top: 1px solid var(--c-border);
  background: var(--c-surface);
}
.chat-input input { flex: 1; }
.chat-disclaimer {
  padding: 0 18px 8px 18px;
  font-size: 11.5px;
  color: var(--c-text-subtle);
}

/* --- Modal --- */
.modal-bg {
  position: fixed; inset: 0;
  background: rgba(20,30,50,0.45);
  display: grid; place-items: center;
  z-index: 50;
  padding: 20px;
}
.modal {
  background: var(--c-surface);
  border-radius: var(--radius-lg);
  width: 100%; max-width: 520px;
  padding: 24px;
  box-shadow: var(--shadow-lg);
}
.modal h2 { margin-bottom: 14px; }

/* --- Onboarding overlay --- */
.onboard-bg {
  position: fixed; inset: 0;
  background: linear-gradient(135deg, var(--c-primary) 0%, #0a1d33 100%);
  z-index: 60;
  display: grid; place-items: center;
  padding: 20px;
}
.onboard-card {
  background: var(--c-surface);
  border-radius: var(--radius-lg);
  width: 100%; max-width: 640px;
  padding: 36px 36px 28px 36px;
  box-shadow: var(--shadow-lg);
}
.onboard-progress {
  display: flex; gap: 6px; margin-bottom: 24px;
}
.onboard-progress span {
  flex: 1; height: 4px; border-radius: 2px; background: var(--c-border);
}
.onboard-progress span.on { background: var(--c-primary); }
.onboard-card h1 { font-size: 24px; }
.onboard-actions {
  display: flex; justify-content: space-between;
  margin-top: 24px; padding-top: 16px;
  border-top: 1px solid var(--c-border);
}

/* --- Banner --- */
.banner {
  background: var(--c-info-soft);
  border: 1px solid #cfdff0;
  color: var(--c-info);
  padding: 10px 14px;
  border-radius: var(--radius);
  font-size: 13.5px;
  margin-bottom: 16px;
}
.banner.warn { background: var(--c-warning-soft); border-color: #f0deb4; color: var(--c-warning); }
.banner.success { background: var(--c-success-soft); border-color: #c8e6d6; color: var(--c-success); }

/* --- Recommendation card --- */
.reco {
  display: flex; gap: 12px; align-items: start;
  padding: 14px;
  border: 1px dashed var(--c-border-strong);
  border-radius: var(--radius);
  background: var(--c-surface-2);
}
.reco .ico {
  width: 36px; height: 36px; border-radius: 8px;
  background: var(--c-primary-soft); color: var(--c-primary);
  display: grid; place-items: center; font-size: 16px;
  flex-shrink: 0;
}
.reco h4 { margin: 0 0 2px 0; }
.reco p { margin: 0; font-size: 13px; }

/* --- Need-based shortcuts --- */
.needs {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 10px;
}
@media (max-width: 800px) { .needs { grid-template-columns: 1fr 1fr; } }
.need {
  background: var(--c-surface);
  border: 1px solid var(--c-border);
  border-radius: var(--radius);
  padding: 14px;
  text-align: left;
  font-size: 13.5px;
  color: var(--c-text);
  cursor: pointer;
  display: flex; flex-direction: column; gap: 4px;
}
.need:hover { border-color: var(--c-primary); background: var(--c-primary-soft); }
.need .ico { font-size: 18px; }
.need .label { font-weight: 500; }
.need .hint { color: var(--c-text-muted); font-size: 12.5px; }

/* --- Status timeline --- */
.timeline { list-style: none; padding: 0; margin: 0; }
.timeline li {
  position: relative;
  padding: 10px 0 10px 24px;
  border-left: 2px solid var(--c-border);
  margin-left: 6px;
}
.timeline li::before {
  content: ""; position: absolute; left: -7px; top: 14px;
  width: 12px; height: 12px; border-radius: 50%;
  background: var(--c-surface); border: 2px solid var(--c-border-strong);
}
.timeline li.done::before { background: var(--c-success); border-color: var(--c-success); }
.timeline li.now::before { background: var(--c-primary); border-color: var(--c-primary); }
.timeline li .when { font-size: 12px; color: var(--c-text-subtle); display: block; }

/* --- Two-column layout for detail pages --- */
.split { display: grid; grid-template-columns: 1fr 320px; gap: 20px; }
@media (max-width: 980px) { .split { grid-template-columns: 1fr; } }

/* --- Process steps --- */
.process-steps {
  display: grid;
  grid-template-columns: repeat(5, 1fr);
  gap: 8px;
}
@media (max-width: 800px) { .process-steps { grid-template-columns: 1fr; } }
.process-step {
  background: var(--c-surface-2);
  border: 1px solid var(--c-border);
  border-radius: var(--radius);
  padding: 12px;
  font-size: 13px;
}
.process-step .num {
  width: 24px; height: 24px; border-radius: 50%;
  background: var(--c-primary); color: #fff;
  display: grid; place-items: center;
  font-size: 12px; font-weight: 600;
  margin-bottom: 8px;
}

/* --- a11y helpers --- */
.sr-only {
  position: absolute; width: 1px; height: 1px; padding: 0;
  margin: -1px; overflow: hidden; clip: rect(0,0,0,0);
  white-space: nowrap; border: 0;
}
:focus-visible { outline: 2px solid var(--c-info); outline-offset: 2px; }